Política de privacidade

2. Privacy policy

PatineteX
Operated by GUSTAVO8 LLC
10230 SW 102ND TER
Miami, FL 33176
United States
EIN: 87-1238590
Email: support@patinetex.es

1. Introduction

This Privacy Policy explains how PatineteX, operated by GUSTAVO8 LLC, collects, uses, discloses, stores, and protects personal information when you visit or purchase from www.patinetex.es.

GUSTAVO8 LLC is a Florida Limited Liability Company and operates the online store under the brand name PatineteX.

This Privacy Policy applies to customers and website visitors in the United States, Canada, Spain, the European Union, the United Kingdom, and other jurisdictions where PatineteX makes its services available.

Where applicable, this Privacy Policy is intended to provide information required under the General Data Protection Regulation, the UK GDPR, the California Consumer Privacy Act as amended by the California Privacy Rights Act, and other applicable privacy laws.

2. Personal information we collect

Depending on how you interact with PatineteX, we may collect:

Name.
Billing address.
Shipping address.
Email address.
Telephone number when provided.
Order information.
Product and transaction information.
Payment related information necessary to process transactions. PatineteX generally receives payment related information through payment service providers rather than storing complete payment card numbers.
Communications sent to customer support.
IP address.
Device and browser information.
Website usage information.
Information collected through cookies and similar technologies.
Marketing preferences.
Information voluntarily provided when submitting a refund or customer service request, including photographs.

3. How we use personal information

We may use personal information to:

Process and fulfill orders.
Arrange shipment and delivery.
Communicate about orders.
Provide customer support.
Review refund and withdrawal requests.
Process payments and refunds.
Detect, prevent, and investigate fraud or abuse.
Maintain and secure the website.
Analyze website traffic and performance.
Improve the operation of the online store.
Send marketing communications where permitted and where the customer has provided the required consent or where another lawful basis applies.
Measure the effectiveness of advertising and marketing campaigns.
Comply with legal and regulatory obligations.
Establish, exercise, or defend legal claims.

4. Legal bases for processing in the European Economic Area

Where the GDPR applies, we process personal data on one or more of the following legal bases:

Performance of a contract, including processing and fulfilling an order.
Compliance with a legal obligation.
Legitimate interests, where those interests are not overridden by the individual's rights and freedoms.
Consent, where consent is required or relied upon.
Other lawful bases available under applicable data protection law.

Where processing is based on consent, consent may generally be withdrawn at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

5. UK GDPR

Where the UK GDPR applies, PatineteX processes personal data in accordance with applicable UK data protection requirements.

Individuals may have rights including access, rectification, erasure, restriction of processing, objection, data portability, and rights relating to automated decision making, subject to applicable legal limitations and exceptions.

Privacy requests may be submitted to:

support@patinetex.es

6. European Union GDPR rights

Where the GDPR applies, individuals may have the following rights:

The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restriction of processing.
The right to data portability.
The right to object to certain processing.
The right to withdraw consent where processing is based on consent.
Rights concerning certain automated decision making and profiling.

These rights are subject to applicable legal conditions and exceptions.

To exercise a privacy right, contact:

GUSTAVO8 LLC
10230 SW 102ND TER
Miami, FL 33176
United States
Email: support@patinetex.es

We may request information reasonably necessary to verify the identity of the requester.

Where the GDPR applies, requests will generally be answered without undue delay and within one month, subject to applicable extensions and exceptions.

7. California privacy rights

The California Consumer Privacy Act, as amended by the California Privacy Rights Act, provides qualifying California residents with privacy rights that may include:

The right to know what personal information is collected, used, disclosed, or sold, subject to applicable law.
The right to request deletion of personal information, subject to exceptions.
The right to correct inaccurate personal information.
The right to opt out of the sale or sharing of personal information where applicable.
The right to limit certain uses and disclosures of sensitive personal information where applicable.
The right to non discrimination for exercising applicable privacy rights.

California consumers may submit privacy requests by contacting support@patinetex.es.

We may take reasonable steps to verify the identity of a requester before completing certain requests. We will not discriminate against a consumer for exercising rights granted by applicable California law.

8. Information sharing and disclosure

We may disclose personal information to service providers and business partners that help us operate the store, including providers involved in:

Website hosting and ecommerce infrastructure.
Payment processing.
Order fulfillment.
Product shipment.
Customer support.
Email marketing.
Website analytics.
Advertising and measurement.
Fraud prevention and security.
Legal, accounting, and compliance services.

Products may be shipped directly from China by third party suppliers. To fulfill orders, relevant customer information may therefore be shared with fulfillment and shipping providers involved in delivering the order.

We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect the rights, property, security, or legal interests of PatineteX, GUSTAVO8 LLC, customers, or other persons.

9. Cookies and tracking technologies

PatineteX uses cookies, pixels, tags, analytics technologies, and similar technologies.

Google Analytics 4

Google Analytics 4 may collect information about website visits, device characteristics, traffic sources, and interactions with the website.

We use Google Analytics 4 to understand website usage, measure performance, and improve the store.

Visitors may control cookies through browser settings and, where applicable, available consent controls. Google also provides tools and settings that allow users to manage certain analytics data collection.

Meta Pixel

Meta Pixel may collect information about website interactions, conversions, and advertising related activity.

We use Meta Pixel to measure advertising performance, understand conversions, and support advertising activities.

Users may manage advertising preferences through Meta's applicable settings and through browser or device privacy controls. Where legally required, non essential tracking will be subject to the applicable consent mechanism.

TikTok Pixel

TikTok Pixel may collect information concerning website visits, interactions, and conversions.

We use TikTok Pixel to measure advertising performance and understand interactions resulting from TikTok advertising.

Users may manage applicable advertising and tracking preferences through TikTok's privacy settings, browser settings, device settings, and available website consent controls.

Klaviyo

Klaviyo is used for email marketing and related customer communication activities.

Klaviyo may process information such as email address, customer information, purchase activity, website interactions, and marketing preferences to send and measure marketing communications.

Customers may unsubscribe from marketing emails at any time by using the unsubscribe mechanism contained in the applicable email or by contacting support@patinetex.es.

10. Managing cookies

You may manage or disable cookies through your browser settings.

Depending on your location and applicable law, PatineteX may also provide a cookie consent or preference mechanism that allows you to accept, reject, or manage certain non essential cookies.

Disabling cookies may affect certain website functionality.

For California residents, applicable opt out rights may also be exercised through legally recognized browser signals, including the Global Privacy Control where required by applicable law.

11. International transfers

Because GUSTAVO8 LLC is located in the United States and products are fulfilled through suppliers and service providers that may operate in different countries, personal information may be transferred to, accessed from, or processed in countries outside the country where it was collected.

Where applicable data protection law requires safeguards for international transfers, PatineteX will use legally recognized transfer mechanisms and safeguards appropriate to the circumstances.

12. Data retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, resolving disputes, maintaining business and transaction records, complying with legal obligations, preventing fraud, and enforcing agreements.

Retention periods vary according to the type of information and applicable legal requirements.

13. Data security

PatineteX uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No method of electronic storage or transmission is completely secure, and absolute security cannot be guaranteed.

14. Children's privacy

PatineteX does not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to PatineteX in circumstances where collection was not permitted, contact support@patinetex.es.

15. Changes to this Privacy Policy

PatineteX may update this Privacy Policy from time to time to reflect changes in business practices, technology, legal requirements, or privacy obligations.

The updated policy will be made available through the PatineteX website.